Please note that our customer support team is working on reduced hours over the National holiday period from 2023/09/28~2023/10/10. You may see longer than usual response times. Orders placed after 2023/9/28 will proceed after 2023/10/10. Thank you in advance for your patience.

Privacy Policy

Last updated and effective as of: January 12, 2021


This Privacy Notice explains who we are, what personal data we collect, store, use and disseminate through your use of our website (“Website”) and our online Web Shop (“Web Shop,” together with the Website, our “Platforms”), and what rights you have over your personal data.


What does SINBON do?

SINBON is a leading provider of integrated design and production services for electronic components, such as cable assembly, PCB assembly and box build. We have also been the distributor of Hirose connector in Asia since 1989. Our product applications include medical health, automotive and aviation, green energy, industrial and communication. We provide our customers a wide range of high value-added products and services.


For more information about SINBON, please see the "About Us" section of our website.


What types of information do we collect?

Information you provide to us. We collect personal information when you voluntarily provide us with such information while signing up to receive services or order products from us. For example, when you order any products from us through our Web Shop, we will collect your name, email address, password and organization information. We also collect personal information from you when you subscribe to our any newsletter or respond to any survey we may offer from time to time. If you make an enquiry through our Platforms, or contact us in any other way, we may keep a copy of your communications with us.


Information we collect when you do business with us. If you create an account on our Platforms, we may ask you to provide your contact details to fulfill an order you place with us, to subscribe to our newsletters or other marketing communications from us. We will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We also collect your billing details when you make a purchase with us. We may process your personal information when you do business with us – for example, as a customer or prospective customer, or as a vendor, supplier, consultant, or other third party. For example, we may hold your business contact information and financial account information (if any) and other communications you have with us for the purposes of maintaining our business relations with you.


Electronic Correspondence.  If you send an email to us or otherwise submit a message to us on our contact page here, we will obtain from you the information that you choose to include in your email and the information that we require you to include when you message us on our contact page. We may store such information in a file specific to you and may keep this information indefinitely. If you leave comments on the Website, information associated with that comment, such as your user name, your contact email and the time of the post, may be saved. We may use this information for to respond to your inquiry, including providing customer support services.


Location Data. Our Platforms may collect information about your location, such as the approximate location of your IP address. Unless you provide us with your permission, this location data is collected anonymously in a form that does not personally identify you. We may send you special notifications at specific locations. We may keep this information indefinitely.


Usage Data. When you use any of our Platforms, we may collect certain usage data, such as information about your web browser, mobile device or operating system. We may use this information as part of our providing the Platforms to you, and to improve the experiences of users with our Platforms. We may keep this information indefinitely.


Information Collected Through Automated Gathering Tools.  We may use automated information gathering tools, such as cookies, which are intended to make using our Platforms easier by, among other things, saving your preferences for you. (A cookie is a small text file that is created in the computer or mobile device’s hard drive or solid-state drive that gives each user a unique, random ID. This ID enables our Platform to readily recognize each visitor on a subsequent visit to the Platform. For example, a cookie may indicate the preferences selected by a visitor on a prior visit and facilitate more efficient browsing on subsequent visits.) We may keep this information indefinitely, but we do not associate such information with any personal information that you have provided to us.  We may allow selected third parties to place cookies throughout the Website to provide us with better insights into the use of the Website or user demographics or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our Website. We do not control the use of such thirdparty cookies or the resulting information and we are not responsible for any actions or policies of such third parties. Further general information about cookies and how they work is available at


How do we use information about you collected through our Platforms?

We may use information collected about you through our Platforms for a variety of commercial purposes. Without limitation, we may use such information to:


  1. provide our products or services that you request;

  2. enhance our products, services and Platforms;

  3. respond to questions that you may have about SINBON or our products or services;

  4. inform you of products, services, promotions, and offers which we think you may find interesting;

  5. for general business purposes, including to improve customer service, to help us develop and improve the functionality of our products and services, to better understand our customers, to facilitate and measure marketing and promotions, to protect against wrongdoing, to enforce our Terms of Use, and to generally manage our business;

  6. organize or carry out promotional activities or events;

  7. conduct other marketing and commercial activities.

  8. inform you of changes made to our Platforms;

  9. facilitate security, administrative, and legal purposes.

  10. For internal testing purposes we will only use aggregated or de-identified information.


To whom do we disclose information about you collected through our Platforms?

We may disclose information about you obtained through any of our Platforms either (i) when we have your permission or (ii) in any of the following situations without your permission:


  1. We may disclose information about you to help complete a transaction for you, including in connection with our operating the Platforms or completing or confirming a transaction that you conduct with us. When we transfer your personal information to a third-party service provider, that service provider will be required to use such personal information only to carry out those services that we have requested, and to provide adequate protection for such personal information. When we transfer your personally identifiable information to such a service provider, that entity will be contractually required (a) to use such information only to carry out those services that we have requested, (b) to abide by this Privacy Policy, and (c) to provide adequate protection for such information (as required by applicable legal requirements).

  2. We may disclose the results of aggregated or anonymized data about you and other users of our Platforms without restriction. In such circumstances, we do not disclose to these entities any of your personal information.

  3. As part of a merger, acquisition or other sale or transfer of all or substantially all of SINBON’s assets or business or any of its business lines, we may disclose to one or more third parties information obtained about you through the Platform. We do not guarantee that any entity receiving such information in connection with one of these transactions will comply with all of the terms of this Privacy Policy.

  4. We may share information collected about you with our auditors, legal advisors, and similar entities in connection with our receiving their professional services, subject to standard confidentiality obligations.

  5. We may disclose information about you to the government or to third parties under certain circumstances when legally obligated to do so, such as in connection with suspected illegal activity in connection with any of our Platforms, or to respond to a subpoena, court order or other legal process. We reserve the right to release information collected through our Platforms to law enforcement or other government officials, as we, in our sole discretion, deem necessary or appropriate.

  6. We may also disclose information about you to third parties if needed to enforce any of the terms and conditions of our Platforms; to conduct any investigation of potential violations thereof; to detect, prevent, or otherwise address fraud, security or technical issues; or to protect against harm to any element of one of our Platforms.


How can you correct or update information collected about you through our Platforms that is stored by SINBON?

You can access – and update, change or delete – the information you have provided to SINBON when you registered with us at any time by clicking the “My Account” link once you log into your account.


You may also correct or update information collected about you through our Platforms by contacting us at We will update our files as promptly as reasonably possible.


You can choose not to receive promotional communications (whether by email or postal mail) from us by emailing us at or writing to as at SINBON Electronics Co., Ltd., 4F-13, No 79, Sec. 1, Hsin Tai Wu Rd., Hsi Chih Dist., New Taipei City 221, Taiwan, Attn: Legal. This will not stop us from sending emails to you about your account or your transactions with us.


What security measures do we employ for information about you collected through our Platforms?

To help protect the privacy of data collected through our Platforms, we take commercially reasonable steps to store such data, with the objective of protecting it against unauthorized access. When we transfer and receive sensitive information, such as financial information, we redirect visitors to a secure server for the transfer of data.  HOWEVER, PLEASE BE AWARE THAT NO TECHNOLOGY IS COMPLETELY SECURE, AND THAT OUR PLATFORMS ARE OPERATED ON SOFTWARE, HARDWARE AND NETWORKS, ANY COMPONENT OF WHICH MAY, FROM TIME TO TIME, EXPERIENCE BREACHES OF SECURITY OR OTHER PROBLEMS BEYOND OUR CONTROL.


Please also be aware that despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or via a Wi-Fi network, or through any encryption method, can be guaranteed to be completely secure. You understand that it may be possible for third parties not under SINBON’s control to intercept or access any information about you transmitted through the Platform or private communications. Accordingly, although we will take reasonable steps to protect the security and integrity of all information you provide through any of our Platforms, SINBON cannot guarantee that any such information, whether during transmission or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others who do not have your authorization. Any such transmission or sharing of that information is done at your own risk.


Do our Platforms support “Do Not Track” signals?

We do not use technology that recognizes a “do-not-track” signal from your web browser. You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. You can easily find information on how to adjust your cookie preferences for popular browsers like Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari on the Internet. However, if you choose to disable cookies, you may be unable to access certain parts of our Website and/or our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit or log on to our Website. For more information about Do Not Track, visit


What are the policies of linked websites and other third parties?

This Privacy Policy only addresses the use and disclosure of information obtained by SINBON through our Platforms. You should be aware that when you are using any of our Platforms, you may be directed to other apps or websites that are beyond our control, and SINBON is not responsible for the privacy practices of third parties. We would expect most, if not all, of these third parties will collect information about you when you use their offerings. However, SINBON is not responsible for the privacy practices of third parties, regardless of whether they are linked or otherwise connected to the Platform. We encourage you to read the posted privacy policy whenever interacting with any third-party website, app, or other offering.


What is our policy on children users of the Web Shop or Platform?

We do not knowingly collect or maintain personally identifiable information from persons under 13 years old, and no part of our Platforms is directed to persons under 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OUR PLATFORMS AT ANY TIME OR IN ANY MANNER. If you learn that your child under 13 has provided us with personal information without your consent, please contact us.


Your California Privacy Rights

California law permits customers who transact with SINBON for personal, family or household purposes and who reside in California to request disclosure or an opt out if SINBON shares their information with third parties who are permitted to use the information to directly market their own products or services. SINBON does not share such information with third parties for their direct marketing purposes.


Data Retention

We may retain your personal information as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfil the purposes outlined in the policy. You can ask to close your account by contacting us at the details above, and we will delete your personal information upon request. We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.


What are the terms regarding any changes to this Privacy Policy?

We reserve the right to update this Privacy Policy from time to time. When we make changes we will post the updated Privacy Policy on this page with an updated Effective Date. Please visit this page periodically so that you will be apprised of any changes. The Privacy Policy in effect at the time you provide information will be controlling.


What law governs your use of the Platforms?

By choosing to use any of the Platforms or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California, without reference to the choice of law or conflicts of law principles thereof. You also agree to abide by any limitation on damages contained in our terms of service or other agreement that we have with you.


How can you contact us?

If you have any questions about this Privacy Policy, or need to reach us for any other reason, you may contact us by any of the methods below:


Email :

Postal address :

SINBON Electronics Co., Ltd.

4F-13, No 79, Sec. 1, Hsin Tai Wu Rd., Hsi Chih Dist.

New Taipei City 221


Attn: Legal